Amy is back in the office after a several year stay in Japan and we couldn't be happier. She has settled into the medical billing specialist role like she never left. She is in charge of acquiring referrals, explaining patient benefits and answering any questions patients may have about their medical coverage, explanation of benefits or visit requirements. She is always smiling and has a friendly attitude with everyone she comes into contact with. She also helps with check in and check out duties if needed. If you need any information regarding your medical benefits, Amy is the person to talk to.